Библиография

Дополнительные библиографические источники и материалы

Adler, Adler 2004 - Adler P., Adler P. Paradise Laborers: Hotel Work in the Global Economy. Ithaca, N.Y.: ILR Press, 2004.
Bearman 2005 - Bearman P. Doormen. Chicago: University of Chicago Press, 2005.
Benson 1986 - Benson S.P. Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores 1890-1940. Urbana: University of Illinois Press, 1986.
Burawoy 1979 - Burawoy M. Manufacturing Consent. Chicago: University of Chicago Press, 1979. Burawoy 1985 - Burawoy M. The Politics of Production. L.: Verso, 1985.
Butler, Skipper 1980 - Butler S., Skipper J.K. Waitressing, Vulnerability, and Job Autonomy: The Case of the Risky Tip // Sociology of Work and Occupations. 1080. Vol. 7 (4). P. 487-502.
Butler, Snizek 1976 - Butler S., Snizek W. The Waitress-Diner Relationship // Sociology of Work and Occupations. 1976. Vol. 3 (2). P. 209-222.
Cohen 2004 - Cohen R. When it Pays to Be Friendly: Employment Relations and Worker-Client Interactions in Hairstyling. Paper presented at the American Sociological Association meetings, San Francisco, August 2004.
Davis 1959 - Davis F. The Cabdriver and his Fare: Facets of a Fleeting Relationship // American Journal of Sociology. 1959. Vol. 62 (2). P. 158-65.
Freeman 2000 - Freeman C. High Tech and High Heels in the Global Economy: Women, Work, and Pink-Collar Identities in the Caribbean. Durham; L.: Duke University Press, 2000.
Gimlin 1996 - Gimlin D. Pamela’s Place: Power and Negotiation in the Hair Salon // Gender and Society. 1996. Vol. 10 (5). P. 505-526.
Gold 1952 - Gold R. Janitors Versus Tenants: A Status-Income Dilemma // American Journal of Sociology. 1952. Vol. 57 (5). P. 486-493.
Hanser 2005 - Hanser A. Counter Strategies: Service Work and the Production of Distinction in Urban China. Ph.D. dissertation, Department of Sociology, University of California-Berkeley, 2005.
Henson 1996 - Henson K. Just a Temp. Philadelphia: Temple University Press. 1996.
Hochschild 1983 - Hochschild A. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press, 1983.
Leidner 1993 - Leidner R. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life.
Berkeley: University of California Press, 1993.
Macdonald 1996 - Macdonald C. L. Shadow Mothers: Nannies, Au Pairs, and Invisible Work // Working in the Service Society/Eds. C.L. Macdonald and C. Sirianni. Philadelphia: Temple University Press, 1996.
Mars, Nicod 1984 - Mars G, NicodM. The World of Waiters. L.: Allen and Unwin, 1984.
McCammon, Griffin 2000 - McCammon H, Griffin L. Workers and Their Customers and Clients: An Editorial Introduction // Work and Occupations. 2000. Vol. 27 (3). P. 278-293.
Paulus 1991 - Paules G. F. Dishing It Out: Power and Resistance Among Waitresses in a New Jersey Restaurant. Philadelphia: Temple University Press, 1991.
Roy 1953 - Roy D. Work Satisfaction and Social Reward in Quota Achievement // American Sociological Review 18. P. 507-514.
Sallaz 2002 - Sallaz J. The House Rules: Autonomy and Interests Among Service Workers in the Contemporary Casino Industry // Work and Occupations. 2002. Vol. 29 (4). P. 394-427.
Salzinger 1991 - Salzinger L. A Maid by any Other Name: The Transformation of "Dirty Work" by Central American Immigrants // Michael Burawoy et al. Ethnography Unbound: Power and Resistance in the Modern Metropolis. Berkeley: University of California Press, 1991.
Shamir 1980 - Shamir B. Between Service and Servility: Role Conflict in Subordinate Service Roles // Human Relations. 1980. Vol. 33 (10). P. 741-756.
Sharone 2004 - Sharone O. Engineering Overwork: Bell Curve Management at a High-Tech Firm // Rethinking Time and Work, eds. Cynthia Fuchs Epstein and Arne Kalleberg. N.Y.: Russell Sage, 2004.
Sherman 2007 - Sherman R. Class Acts: Service and Inequality in Luxury Hotels. University of California Press, 2007.
Soares 2001 - Soares A. Silent Rebellions in the Capitalist Paradise: A Brazil-Quebec Comparison // The Critical Study of Work: Labor, Technology, and Global Production / Eds. R. Baldoz, Ch. Koeber, Ph. Kraft. Philadelphia: Temple University Press, 2001.
Spradley, Mann 1975 - Spradley J., Mann B. The Cocktail Waitress: Woman’s Work in a Man’s World. N.Y.: Alfred A. Knopf, 1975.
Tannock 2001 - Tannock St. Youth at Work: The Unionized Fast-food and Grocery Workplace. Philadelphia: Temple University Press, 2001.
Whyte 1948 - Whyte W. F. Human Relations in the Restaurant Industry. N.Y.: McGraw-Hill, 1948.
Whyte 1955 - Whyte W. F. Money and Motivation. N.Y.: Harper & Brothers, 1955.
Wilk 2005 - Wilk D. L. Cliff Dwellers: Modern Service in New York City, 1800-1945. Ph.D. dissertation, Department of History, Duke University, 2005.
Zelizer 1997 - Zelizer V. The Social Meaning of Money. Princeton: Princeton University Press, 1997.